Automatic Body Temperature Scanner FAQs

Where can the body temperature scanner be used during the COVID-19 pandemic?

TALOSYS body temperature scanner can be used in any facility which hosts employees and visitors and has a responsibility to safeguard the health and wellbeing of the employees and visitors.

What’s included?
  • Body temperature scanner device
  • Pedestal for the floor model and base for the desktop model
How does it work?

The Automatic Body Temperature solution is easy to set up. Unpack the contents of the box. Plug in the device. Attach one end of the ethernet cable

Do the sensors have to be plugged in?

Yes. This sensor must be plugged in as well as connected to Ethernet or WiFi Internet connection.

How is the sYSTEM maintained?

There is no maintenance required. Devices are designed to last for years and include a limited replacement guarantee.

How long does it take to install the solution?

Solutions are designed for plug-and-play installation. Simply place the device and start scanning. The solution can be set up in minutes.

How is THE data protected?

TALOSYS ensures the highest standards of data protection with end-to-end, embedded AES 128-bit encryption.  The data is stored on servers located in US.

What certifications does the scanner have?

It has FCC and CE certifications.

How much does the scanner weigh?

There are 3 different models available.  The floor model is the heaviest and it weighs approximately 35 lbs.

How do I clean and sanitize the scanner?

The base can be cleaned with a disinfectant wipe.  The display can be cleaned with an LCD display cleaner.

Does the device support WiFi or LAN?

Yes, the device can be connected to an Ethernet port.

What is the accuracy of temperature measurement?

While the device should not be used to make a medical diagnosis, the temperature measured is accurate to +/- 0.5(degree) F.

Can it connect to the building security?

It has a Weigand connector that will connect to most security systems.

Can the device work outdoors?

The device will work best in a shaded environment.  Any other environment (not recommended) will require frequent calibration.

Can the scanner be calibrated?

Yes, it can be calibrated using a regular thermometer.

Is the temperature reading displayed on the screen?

Yes, the temperature reading is displayed on the screen.

Is there a manual available?

The operation of the device is very simple, but a manual is available too.

Can I get a record of the temperature scans?

As an Administrator, you can get a record of all the scans.  The software supports Windows Operating System based computers.

Who do I call for support?

You can email [email protected] or call 855-940-4449